If your hosting supplier provides live chat support, you will be able to speak with a representative in real-time and learn useful information or get an issue resolved timely. The advantage of using chat rather than calling to talk to a live person is that you'll need just a computer with access to the world wide web, so you will not pay any fees when you're in another country or state. In addition, it is much simpler to copy and paste information for instance domains, usernames or error messages in other words details which are sometimes hard to give to the other side over the phone. The live chat is also a quicker way to contact the website hosting company's support crew compared to using a ticketing system. Last, but not least, if some problem needs a little more time to be taken care of, you're able to do something else entirely while you wait for support on the live chat, so you will not lose time - something that's impossible when you're on the telephone.
Live Chat Support in Shared Hosting
We supply a live chat support service for all Linux shared service that we offer and we're able to support you with almost everything in real time. If you do not have an account with our company yet, we will be able to give you more information about the packages to help you to pick the most suitable package. In case you are an existing customer, we are able to assist you with any billing or general matter in addition to with a number of common technical problems, such as an email address setup in a desktop e-mail client. When you are unable to call us for some reason or you are in some country where we don't have a local phone number, the live chat is the best option to contact us. Certainly, some situations need extra time to examine and test, which means that you'll need to open a ticket to our technicians, however, we are able to save you time and assist you with many troubles on the chat.
Live Chat Support in Semi-dedicated Servers
Using the live chat support service that we provide with all of our Linux semi-dedicated hosting service, you can find the replies for any questions you may have or get lots of problems dealt with in no time. The chat service is available each and every day, so that you will be able to talk to a representative even on holidays and weekends. In the event that you are not sure which package is better for your sites or if our hi-tech cloud hosting platform matches some system requirements, you can come on the live chat prior to purchasing anything. If you are an active customer, you'll be able to obtain more information about account settings, billing issues and various common technical issues you may experience, let's say in case you can't set up an email account in a client on your PC. The live chat will save you a considerable amount of time regardless where you are or when you get in touch with us.