Installation and Troubleshooting
Discover more about the services offered by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
One of the typical reasons to get a hosting server of your own is the fact that you will have complete control over the software environment and you may install anything you would like. This will enable you to run applications which require particular software to be present on the machine, which isn't possible with a shared Internet hosting server in which you'll be able to install software only inside the account, but not on a root level. In case you aren't very experienced with this type of matters, nevertheless, you may come across difficulties as managing a hosting server of your own is different from managing a regular shared Internet hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, thus our admins can easily handle a variety of tasks which should be carried out or can resolve a variety of problems that you may encounter.
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Installation and Troubleshooting in VPS Servers
The upgrade features one hour of custom work on your web server, so in case you get any one of our
VPS servers packages, you'll be able to take advantage of this service and have our admins do various tasks that you are unable to perform yourself or you simply have no time. They're able to install and set up any piece of third-party software for you if the installation is complex or they can troubleshoot any app that does not perform properly for some reason. You could add the upgrade to your package as often as you desire depending on the time needed for a certain task and its complexity. Any remaining time shall remain available in your account for the future and you'll be able to see how many minutes are left in your billing Control Panel. Our Managed Services upgrade provides thirty minutes of custom work on your server too, but if you need more than that, you could always add the Installation & Troubleshooting upgrade with a few mouse clicks from the billing area.
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Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all of our
dedicated service and provided you add it, our skilled administrators will be able to assist you with anything on your machine. Such as setting up any third-party software that you may want to use on the web server and troubleshooting any script which functions inadequately or does not run at all. Our upgrade features sixty minutes of work and if a certain task is not very time-consuming, we shall add the remaining time to your account. You'll be able to check out how many minutes are left within your billing Control Panel and use them whenever you need assistance again. The Installation & Troubleshooting upgrade could be acquired at any moment, so in the event that you require something to be installed in the very beginning, you can add it to your order during the sign up procedure, while if you need assistance later, you can add it from the hosting server billing area. Half an hour of custom work are supplied with our Managed Services pack also, but in case you need additional work to be done on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs will be installed and set up in the very best possible way.