A lot of persons who begin using their 1st hosting account, or change companies, often have enquiries concerning how particular operations are performed or encounter obstacles when setting up different things, including emails, website settings, and so on. That is why, some hosting providers have prepared documentation with the most common questions and problems so as to help their customers obtain info swiftly and easily. Consequently, the tech support team can devote more time to real problems that particular clients may be encountering, because the solution for the smaller things will already be available on the web and clients can easily handle them without having to get in touch with the customer support staff. Having comprehensive documentation is really important, especially for new clients without any previous experience, since the web hosting service entails a plethora of features and many individuals can become baffled about what to do. A good knowledge base can both help you perform the things that you want and get to know how the hosting service functions as a whole.
Extensive Online Documentation in Shared Hosting
Our shared hosting packages come with an exhaustive knowledge base where you can find info about all the complications that you could possibly encounter and their solutions. You can get to know how to set up and manage an electronic mailing list, how to use an .htaccess config file, or how to continue if the settings of your mail client are accurate, but still you are unable to send email messages, for example. We’ve tried our utmost best to be as thorough as possible and to encompass all the available options so as to help you save time and to provide you with different solutions for each and every issue. The knowledge base includes educative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will help you become familiar with the features and functions of the Hepsia Control Panel. You can find relevant articles about particular features and functions in every Control Panel section, whilst if you would like to browse the entire list of articles, you should go to the all-encompassing Help section.
Extensive Online Documentation in Semi-dedicated Servers
Our Linux semi-dedicated hosting service feature detailed online documentation where you will see info on all the functions that our custom Hepsia Control Panel offers, in addition to solutions to various questions and predicaments that you might face. All installation guides offer thorough instructions, so you won’t have to worry about skipping something in case you aim to export a MySQL database, for instance. The troubleshooting articles include different tenable causes of particular issues and the solution for each and every one of them, so in case you aren’t able to send email messages even though you have the right outgoing mail server settings, for example, you can swiftly find out what the reason for this could be and rectify the problem with several clicks of the mouse in your email client. As Hepsia offers quite a lot of features, you will be able to find related articles in every single section. In case you desire to browse all help articles, you can use the Help menu, which is located in the upper right-hand side of the Control Panel.