Support and Help Channels

  • 1 hour ticket response time

  • A one hour Inquiry Resolution Warranty

  • Our tech assistance Dept is on duty 24x7x365 to respond to all your service questions. Every ticket you send out to us is going to be addressed within less than 60 minutes. If your case calls for help from an admin, we’ll address the ticket to the person on duty and will notify you that the case is being taken care of.

  • Top quality support service

  • Qualified Tech Support Service

  • We are online for you around the clock to supply help and customer support and also to aid you with any problem that you could encounter when dealing with your virtual server. We can help you with all pre–configured software packages, like your OS, server administration panel (in accordance with the VPS type) and the Web Site Control Panel created completely by our developers.

  • Intuitive help center

  • An Informative Help Section

  • In the Web Site Control Panel that will come as a gift with your virtual server, you will discover a content rich Help section, which incorporates everything you need to be informed on when taking care of your websites and applications. We have added a wide range of how to articles and video guides that demonstrate the common website maintenance tasks in an easy–to–understand manner.