1 hour ticket response
Our team of tech support engineers is dedicated to supplying fast answers to all your questions. We will review your support ticket as soon as it has been received and will respond with a solution within less than one hour after the helpdesk ticket submission. In reality, our average helpdesk ticket response time is 20 minutes.
An Outstanding Customer Service
Each member of our customer support staff has several years of experience in the Linux shared service realm and almost all of them have been with us for at least 5 years. They all are prepared to reply to all your queries in the most professional manner possible.
An Easy–to–Navigate Help Center
Integrated into the Web Site Control Panel is an easy–to–browse Help section, which features different sources of information. You can search through a routinely updated knowledgebase offering web hosting account administration articles and website management articles, watch the how–to video tutorials or examine our F.A.Q. section.