Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service staff is trained to instantly deal with all Linux shared service clients’ concerns and advice questions. Via our ticketing system, it will be easy to fill in your request and a support crew member will likely go back to to you in only maximum 1 hour. Realistically, practice has shown us that the typical solution time is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is supplied by a crew of skilled experts who definitely are prepared to answer your issue straight away. You could make contact with the technical support team by opening a help and support ticket from your Web Site Control Panel or by sending us an e–mail message. On working days, you may as well contact us on the phone or use the online chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel delivers a comprehensive practical knowledge base that is included in all parts. In each part, you will find a Help button that will load for you a list of step–by–step lessons on how to utilize a particular feature or perform a specific action. In addition, we have produced short training online videos as a way to get a better idea of the Control Panel’s interface.