Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • You’ll find nearly all the answers to your questions in the user–friendly Help Center section included in your Web Site Control Panel. It boasts an enormous database with commonly asked questions and comprehensive educational articles prepared by our skillful tech support team.

  • Top quality support service

  • Educational Video Clips

  • For all of you who would rather learn how to remedy a typically experienced problem by watching an instructional video clip, we’ve added a compilation of video tutorials to our Web Site Control Panel. All the educational videos are brief and easy to grasp. They offer step–by–step demonstrations of different site administration procedures.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • We back up all semi–dedicated servers with a 24x7 help desk service and a sixty–minute response time guarantee. Our skilled technicians will be available 24/7/365 to answer your questions and to sort out any problem that you might possibly have. Just send a ticket from the Help section and we’ll reply back to you instantaneously.