A 99.9% Server Uptime
Our shared hosting system is based on a stable, enterprise–level hardware architecture and a strongly modified Linux variation. This is why, no matter what your site is, or how many visitors you’ve got, or even in case there is a denial–of–service assault, our hosting servers will stay up and your sites will stay visible online.
Our Linux shared service packages feature a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
In order to offer a quality hosting service, you can rarely count on the default network configuration in a datacenter. We have built our very own custom internal network in order to ensure a mega–fast connection speed with the outside world.
And because of this, irrespective of which data center facilities you pick: our datacenter in US, our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe or our datacenter in AU, you will enjoy an assured 99.9% network uptime. And this guarantee is valid for all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you are unhappy with our web hosting services, or if you consider them inadequate, or if you decide that you need to use a VPS web hosting service rather than a cloud hosting package – we will give you your money back, no questions asked.
All domain name registrations are non–refundable, but you will continue to maintain total control of your domains even if you terminate your web hosting account with us.
24/7 Technical Support
We have meticulously handpicked each individual member of our 24x7 support department to ensure that we can offer you the very best technical support service that you can possibly get. Each one of our tech support engineers has lots of years of experience dealing with web hosting accounts behind his back, so they know very well what they are doing. And they are at your disposal 24–7–365 – you will be able to reach them at any time and they will get back to you ASAP.
Their average ticket response time is well under twenty minutes, whereas with many other web hosting companies you are forced to wait for days. Moreover, we offer a 1–hour response time guarantee. Regardless of what happens, your enquiries will be responded to in less than one hour.